Port Mapping / Device Conflicts – Checks the port settings for the printer and makes sure the device does not conflict with the printer like third-party drivers or third-party printers. Print Queue – Clears the print queue if there are hung jobs. Here is a short list of the marked items:Ĭonnectivity – When connected via USB, it ensures that the printer is properly connected, and when connected over a network, it ensures that your computer is actually connected to the network.ĭevice Status – Checks for printer errors such as out of ink, paper jams, feed problems, etc.ĭriver Checker – make sure the driver is not damaged or missing.ĭevice Manager – Checks for issues in Device Manager that might be causing problems. The program checks a lot of things and actually replaces four separate utilities that HP used to diagnose printer problems. HP Print and Scan Doctor to Fix Common Printer Problems” /> Unfortunately, there is no Mac version of this utility yet. This utility works on all devices from Windows XP to Windows 10. HP Print and Scan Doctor is a free utility that helps you quickly resolve most print and scan problems with HP printers. However, there are some issues that only depend on the manufacturer, and at this point it is recommended that you simply use the diagnostic tools they provided. In fact, I’ve previously written about troubleshooting WiFi printers and gave six possible solutions to fix most WiFi printing problems. There are literally hundreds of things that can go wrong. Even if you can print to your wireless printer today, you won’t be able to print in a month if the IP address accidentally changes or someone turns on a security feature on your router that prevents communication between devices on the network. Unfortunately, setting up a network or wireless printer is a lot more difficult just because you now have to deal with all kinds of equipment between two devices. It’s ridiculous if you buy a new printer today and have to plug it into your computer for setup. Many printers nowadays are wireless, or at least network compatible, which means you can plug in a network cable and print without actually connecting the printer to your computer via USB. However, they come bundled with the worst software that not only bloats and slows down your system, but also doesn’t help much in connecting your computer to a printer, which is the main purpose of any printer. I’m a big fan of HP printers and find that overall they are the best printers for both business and consumers.

Hp print and scan doctor for mac